Frequently Asked Questions

Get answers to common questions about Half-Day Spa.

The Half-Day Spa includes a one-hour personalized facial, a one-hour therapeutic massage, and full manicure and pedicure services. Each treatment is tailored with premium products and professional attention to deliver a seamless, restorative half-day experience.

Expect approximately three to four hours for the Half-Day Spa, depending on treatment pace and any consultation time. We recommend planning your day accordingly and allowing extra minutes for arrival, check-in, and post-treatment relaxation.

Yes. We encourage customization—switch facials, adjust massage focus, or add specialty nail treatments. Discuss preferences and concerns during booking or consultation so therapists can personalize product choices, pressure, and techniques for optimal results and comfort.

All products include professional-grade options and we offer sensitive-skin alternatives. Please disclose allergies or sensitivities at booking; our therapists will select hypoallergenic formulations and perform patch tests when needed to ensure safety and comfort.

Please arrive 10 to 15 minutes early to check in and settle. Avoid heavy meals or alcohol, wear comfortable clothes, and bring notes about medications, allergies, or skin concerns so therapists can adapt treatments safely.

We request at least 24 hours' notice for cancellations or to reschedule Half-Day Spa bookings. Late cancellations or no-shows may incur fees. For groups or holiday bookings, please review policy at time of reservation or contact us for exceptions.